Refund policy
At VLLG Icon Clothing, we are committed to providing you with high-quality clothing and ensuring your satisfaction with your purchases. To maintain the quality of our products and offer you the best possible prices, we have a strict "No Return" policy in place. Please read the following guidelines carefully before making a purchase:
1. No Returns:
We do not accept returns for any reason, except in cases where the product is damaged or defective upon arrival. If you receive a damaged or defective item, please contact our customer support team within 30 days of receiving your order to request a return authorization.
2. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us at vllgicon@gmail.com within 30 days of receiving your order. We will provide you with instructions on how to return the item and obtain a replacement or refund.
3. Ineligible Items:
We do not accept returns for reasons such as changing your mind, ordering the wrong size, or not liking the color or style of the product. Please carefully review the product description, size charts, and images before placing your order.
4. Return Authorization:
To initiate a return for a damaged or defective item, you must first contact our customer support team for a return authorization. Returns without prior authorization will not be accepted.
5. Refunds or Replacements:
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund or replacement request. Refunds will be processed back to the original payment method, and replacements will be shipped promptly if approved.
6. Shipping Costs:
We do not refund shipping costs for returned items, except in cases where the return is due to a damaged or defective product.
7. Contact Us:
If you have any questions or concerns about our "No Return" policy, please feel free to contact our customer support team at vllgicon@gmail.com.
Disclaimer: VLLG Icon Clothing reserves the right to update or modify this "No Return" policy at any time. Please check this page regularly for the most up-to-date information.
Thank you for choosing VLLG Icon Clothing. We appreciate your support and understanding of our return policy.
1. No Returns:
We do not accept returns for any reason, except in cases where the product is damaged or defective upon arrival. If you receive a damaged or defective item, please contact our customer support team within 30 days of receiving your order to request a return authorization.
2. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us at vllgicon@gmail.com within 30 days of receiving your order. We will provide you with instructions on how to return the item and obtain a replacement or refund.
3. Ineligible Items:
We do not accept returns for reasons such as changing your mind, ordering the wrong size, or not liking the color or style of the product. Please carefully review the product description, size charts, and images before placing your order.
4. Return Authorization:
To initiate a return for a damaged or defective item, you must first contact our customer support team for a return authorization. Returns without prior authorization will not be accepted.
5. Refunds or Replacements:
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund or replacement request. Refunds will be processed back to the original payment method, and replacements will be shipped promptly if approved.
6. Shipping Costs:
We do not refund shipping costs for returned items, except in cases where the return is due to a damaged or defective product.
7. Contact Us:
If you have any questions or concerns about our "No Return" policy, please feel free to contact our customer support team at vllgicon@gmail.com.
Disclaimer: VLLG Icon Clothing reserves the right to update or modify this "No Return" policy at any time. Please check this page regularly for the most up-to-date information.
Thank you for choosing VLLG Icon Clothing. We appreciate your support and understanding of our return policy.